- Newport Beach, Orange County, CA
- (949) 721-5732
- motykoppes@coachmoty.com
In this issue we’ll examine the 6 ways of resolving conflicts.
As you probably are aware, this is just the tip of the iceberg. I invite you to contact me today, while it’s fresh in your mind, and book a zero-cost consultation to get you on a straighter path to personal and professional success.
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Conflict between people is a fact of life – and it’s not necessarily a bad thing.
In fact, a relationship with frequent conflict may actually be healthier than one with no observable conflict.
Conflicts occur at all levels of interaction – at work, among friends, with families and between relationship partners. When conflict occurs, the relationship may be weakened or strengthened. Thus, conflict is a critical event in the course of a relationship.
Conflict can cause resentment, hostility and perhaps even the end of the relationship.
If it is handled well, however, conflict can be productive, leading to deeper understanding, mutual respect and closeness.
Whether a relationship is healthy or unhealthy depends not so much on the number of conflicts between participants, but on how the conflicts are resolved.
Here are some rational ways of resolving conflicts:
- Identify the problem:
Have a discussion to understand both sides of the problem. Identify and listen to what the other person wants. Define things that you both agree on, as well as the ideas that have caused the disagreement. It is important to listen actively to what the other is saying, use “I” statements and avoid blame. - Come up with several possible solutions: This is the brainstorming phase. Drawing on the points that you both agree on and your shared goals, generate a list of as many ideas as you can for solving the problem, regardless of how feasible they might be. Aim toward quantity of ideas rather than quality during this phase, and let creativity be your guide.
- Evaluate these alternative solutions: Consider the pros and cons of remaining solutions until the list is narrowed down to one or two of the best ways of handling the problem.
- Decide on the best solution. Select the solution that seems mutually acceptable, even if it is not perfect for either party.
- Implement the solution: Agree on the details of what each party must do.
Who is responsible for implementing various parts of the agreement, and what to do in case the agreement starts to break down.
- Continue to evaluate the solution. Make it a point to ask the other person from time to time how things are going. Your decisions should be seen as open to revision, as long as the revisions are agreed upon mutually.
As a professional coach, I specialize in helping people involved in interpersonal relationships. I can work with you to achieve a more satisfying and productive work and life experience.
Call me and let’s talk. There’s no obligation and you can speak with me for up to 30 minutes at no cost.
But you must take that first step!
Take a look at my contact information on the right hand side of this newsletter and take action now to start enjoying a deeper, more fulfilling life.
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