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In this issue we’ll examine the 6 ways
of resolving conflicts.
As you probably are aware,
this is just the tip of the iceberg. I invite you to contact me
today, while it’s fresh in your mind, and book a zero-cost
consultation to get you on a straighter path to personal and
professional success.
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Conflict between people is
a fact of life – and it’s not necessarily a bad thing.
In fact, a relationship with frequent
conflict may actually be healthier than one with no observable
conflict.
Conflicts occur at all levels of
interaction – at work, among friends, with families and between
relationship partners. When conflict occurs, the relationship may be
weakened or strengthened. Thus, conflict is a critical event in the
course of a relationship.
Conflict can cause resentment,
hostility and perhaps even the end of the relationship.
If it is handled well, however,
conflict can be productive, leading to deeper understanding, mutual
respect and closeness.
Whether a relationship is
healthy or unhealthy depends not so much on the number of conflicts
between participants, but on how the conflicts are resolved.
Here are
some rational ways of resolving conflicts:
1. Identify the problem:
Have a discussion to understand both sides of the problem. Identify
and listen to what the other person wants. Define things that you
both agree on, as well as the ideas that have caused the
disagreement. It is important to listen actively to what the other is
saying, use “I” statements and avoid blame.
2. Come up with several
possible solutions: This is the brainstorming phase. Drawing
on the points that you both agree on and your shared goals, generate
a list of as many ideas as you can for solving the problem,
regardless of how feasible they might be. Aim toward quantity of
ideas rather than quality during this phase, and let creativity be
your guide.
3. Evaluate
these alternative solutions: Consider the pros and cons of
remaining solutions until the list is narrowed down to one or two of
the best ways of handling the problem.
4. Decide on the
best solution. Select the solution that seems mutually
acceptable, even if it is not perfect for either party.
5. Implement the
solution: Agree on the details of what each party must do.
Who is responsible for implementing various parts of the
agreement, and what to do in case the agreement starts to break down.
6. Continue to
evaluate the solution. Make it a point to ask the
other person from time to time how things are going. Your decisions
should be seen as open to revision, as long as the revisions are
agreed upon mutually.
As a professional coach, I specialize in helping
people involved in interpersonal relationships. I can work with you
to achieve a more satisfying and productive work and life experience.
Call me and let’s talk. There’s no
obligation and you can speak with me for up to 30 minutes at no
cost.
But you must take that first step!
Take a look at my contact information on the right
hand side of this newsletter and take action now to start enjoying a
deeper, more fulfilling life.
Warmest
regards,
Moty Koppes, MA, PCC
Personal/Professional Development Coach
www.coachmoty.com
Never limit yourself because of others' limited imagination; never
limit others because of your own limited imagination."
PS –
Pass along this newsletter to five friends!
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